For electricians: the phone rings while your hands are in a panel.
Altitude builds electrical contractors a website, an AI front desk that answers calls, texts and chat in English and Spanish, and a Themis workspace for quotes and follow-up. It sorts the urgent call from the project, and keeps the projects moving.
Steady work, and a phone you can't touch.
Electrical work is steadier than most trades, with surges: storms and outages that bring generator calls, remodel season, holiday lighting, and the growing stream of panel upgrades and EV chargers.
What doesn't change is that you can't answer with your hands in a live panel, on a ladder in a ceiling or in front of an inspector. You shouldn't try. The caller still needs an answer, and a homeowner with a breaker that keeps tripping will try someone else.
What missed calls cost you.
Four numbers from a typical week for electricians, already filled in as starting points. Change them to yours; the answer is the work that rang and went somewhere else.
In dollars, from $50 to $100,000. For real estate, your side of one commission.
Starting points for electrical. Put in your own numbers; the estimate is only as good as they are.
Leaking every month, by your numbers
a month
About $78,000 a year.
About $6,500 a month leaking, about $78,000 a year.
- 27 calls a month go unanswered or come in after hours
- 11 of them would have become jobs at your close rate
Set that against a monthly plan. The plan is quoted in writing after a free walkthrough, and the front desk answers the calls this counts.
An estimate from the numbers you entered, not a measurement of your business and not a promise of results. Every missed call is counted as an ordinary inquiry at your close rate; some would have been spam or a wrong number.
What the front desk asks an electrical customer.
We set it up with the work you take, your area and your rules for anything that sounds dangerous. It never troubleshoots; it gets the facts and gets them to you.
It asks
- 01What's going on: part of the house without power, a breaker that keeps tripping, flickering lights, or a project
- 02Anything that sounds dangerous, like a burning smell or sparks, goes to you right away with the instructions you've given it
- 03For a project: a panel upgrade, an EV charger, new circuits, lighting, a generator or a remodel
- 04How old the home is, and whether it's residential or commercial
- 05Whether they own the property
- 06The address and a time for a visit or a call
We just bought an electric car and need a charger in the garage. Do you do that, and do we need a bigger panel?
Caller
We install chargers, yes. Whether the panel needs an upgrade is something the electrician checks on site. How old is the house, and what's the address? I can book a time for him to look.
Front desk
EV charger consult booked. Home age and address in Themis.
An example of how a call can go. Not a real customer.
What an electrician's website needs.
People let an electrician into their home because they trust the license. Show it, and show the work.
Your license, prominently
Your license number and insurance on every page, where your area requires it and where customers look for it.
A page for the projects people search
Panel upgrades, EV chargers, generators, lighting and remodel wiring, each explained in the homeowner's words.
Permits and inspections, explained
Who pulls the permit and what the inspection involves, so customers know what they're paying for.
Photos of clean work
Tidy panels, finished lighting and real installs. Neat work is how electricians show quality.
The area you cover
The towns you work in, so a customer knows you'll come before they fill anything out.
How Themis keeps project quotes alive.
Many electrical projects wait on something else: a car delivery, a remodel, a permit. The follow-up waits with them.
Quotes that wait for the right moment
A charger quote for a car arriving in two months sits in Themis with a reminder, so you call when they're ready.
Generator maintenance reminders
Customers with a generator you installed get a yearly reminder to have it serviced before storm season.
Builders and contractors as clients
A remodeler who sends you work goes into Themis as a client, with every job, so the next one is easy.
Reviews after the inspection passes
When the work passes and the job closes, the review request goes out from Themis.
Questions people ask here.
Will the front desk try to troubleshoot an electrical problem?
No. It never tells a caller to open a panel or test anything. It takes down what's happening and the address, and anything that sounds dangerous goes to you right away.
Can it book EV charger and panel upgrade consultations?
Yes. It asks about the home and the project, books a site visit on your calendar, and files the details in Themis so you arrive knowing what to look at.
Does my license number go on the website?
Yes, where your area requires it and wherever it helps customers trust you: on every page footer and on the project pages.