For contractors and remodelers: the next project, booked from this one.
Altitude builds general contractors and remodelers a website, an AI front desk that answers calls, texts and chat in English and Spanish, and a Themis workspace that follows a project from first call to signed proposal. The long decision gets a long follow-up.
Projects are planned for months, and the owner is always on site.
Remodels and additions are planned long before they start. Homeowners research through the winter for work in spring and summer, and talk to several contractors before they pick one.
You're the owner, the estimator and often the project manager, which means you're at a job site, meeting a sub or walking an inspector through when they call. A homeowner who can't get a consultation booked moves on to the next name.
What missed calls cost you.
Four numbers from a typical week for contractors & remodelers, already filled in as starting points. Change them to yours; the answer is the work that rang and went somewhere else.
In dollars, from $50 to $100,000. For real estate, your side of one commission.
Starting points for remodeling. Put in your own numbers; the estimate is only as good as they are.
Leaking every month, by your numbers
a month
About $312,000 a year.
About $26,000 a month leaking, about $312,000 a year.
- 9 calls a month go unanswered or come in after hours
- 1 of them would have become jobs at your close rate
Set that against a monthly plan. The plan is quoted in writing after a free walkthrough, and the front desk answers the calls this counts.
An estimate from the numbers you entered, not a measurement of your business and not a promise of results. Every missed call is counted as an ordinary inquiry at your close rate; some would have been spam or a wrong number.
What the front desk asks about a project.
We set it up with the projects you take, your area and how you run a first meeting. It finds out if the project fits you before your time goes into it.
It asks
- 01The project: a kitchen, a bathroom, a basement, an addition or a whole house
- 02The address, and whether they own it
- 03Whether they have plans or an architect yet
- 04When they'd like to start, and anything driving the date
- 05Whether they have a budget in mind, if you want to know before you meet
- 06Any HOA or approvals they know about
- 07A time for a consultation at the house
We're thinking about finishing our basement next spring. Is that something you do, and how does it start?
Caller
We do basements, yes. It starts with a visit so the owner can see the space and talk about what you want. What's the address, and are you thinking of a bedroom, a family room, or both?
Front desk
Basement consultation request with address and spring start in Themis.
An example of how a call can go. Not a real customer.
What a contractor's website needs.
A homeowner hiring for a remodel is trusting you with their house for months. The site shows them why they can.
Projects told as stories
Real jobs with before, during and after photos and a few sentences on what the owner wanted and how it went.
Your process, step by step
Consultation, design, permits, the build and the final walkthrough, so a homeowner knows what the months will feel like.
License and insurance
Your contractor's license where your area requires one and your insurance, on every page.
A consultation request
Project type, address and timeline, so you know before you go whether it's the kind of job you take.
Where you build
The towns you take projects in, written clearly.
How Themis follows a decision that takes months.
A remodel is a big decision. The contractor who stays in touch without pushing is usually the one picked.
Proposals tracked
Every proposal goes out from Themis, and each one has a next step on your list until it's signed or declined.
Next year's projects
A homeowner who wants to start next spring gets a check-in when it's time to plan, not a forgotten note.
Reviews at the final walkthrough
When the project is done, the review request goes out from Themis while the new kitchen is still new.
The next room
Past clients get a quiet check-in sequence, because the family that did the kitchen often does the bathroom next.
Questions people ask here.
Can the front desk tell a serious remodel from a small handyman job?
Yes. It asks about the project, plans, timing and, if you want, the budget, and books a consultation only for the work you take. Small jobs can be politely declined or referred the way you say.
How does Themis follow up on a proposal that takes months to decide?
Each proposal has a follow-up on your list, and a homeowner who's waiting for spring gets a check-in when it's time to plan.
Can the website show projects with before and after photos?
Yes. Each project gets its own page with real photos and a short story of the job, which is what homeowners read before they call.